The State Administration for Industry and Commerce will formulate specific provisions for consumerism

The new consumerism promotes off-site shopping such as online shopping and TV shopping and “7 days no reason to return”. Huang Jianhua, deputy director of the Consumer Protection Bureau of the State Administration for Industry and Commerce, recently revealed that in the implementation process, “7 "There is no reason to return the goods" is most likely to be controversial. The State Administration for Industry and Commerce will formulate guidelines for the implementation of the "7-day unreasonable return" policy, and make more specific provisions on specific standards for returning goods without justification.

Huang Jianhua said that now there is no reason to return what kind of goods, businesses and consumers often have different standards, some businesses have also unlimited expansion of the scope of goods can not be returned. The industry and commerce industry will provide guidance on the commodities that can be retired and which products cannot be retired to give the business operators a specific operating specification. For example, there is no tag for garments, and there are no manuals for electrical appliances. These key accessories are inseparable from the main body of the goods, which can easily lead to the inability to use them. If they are lost, they cannot be returned without reason.

In addition, industrial and commercial inspections have found that e-commerce companies sell counterfeit goods on the Internet. The State Administration for Industry and Commerce will further increase the number of online, television, telephone and radio sales checks. The operators will also implement the first question and the first payment system, and there will be consumer disputes. The operators must be responsible and encourage compensation to be paid in advance.